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Happy Friday, friends—or should I say TGIF? What are your Fridays like these days? Are any of you back to the office life? We should catch up, so hit reply after reading.


“With everything that has happened to you, you can either feel sorry for yourself or treat what has happened as a gift. Everything is either an opportunity to grow or an obstacle to keep you from growing. You get to choose.”

– Wayne Dyer

EMOTIONAL INTELLIGENCE: Master the soft skills

9 Winning Strategies to Help You Succeed in Your Next Negotiation

  1. Mirror words selectively. One of the quickest ways to establish rapport and make your counterpart feel safe enough to reveal themselves is with a focus on what the other party has to say. Use tactics like slowing the conversation down, repeating their words back to them, allowing for silence, and changing your tone of voice.
  2. Practice Tactical Empathy. Demonstrate to your counterpart that you see the nuances of their emotions. Proactively label their fears. Phrases like, “it sounds like you’re afraid of…” and “it looks like you’re concerned about…” go a long way in disarming them. Also, list the worst things that the other party could say about you and say them before they can.
  3. Get to “NO.” Being pushed for “yes” makes people defensive, but saying “no” makes the speaker feel safe, secure, and in control. Trigger the “no.” Ask no-oriented questions like, “Is now a bad time to talk?” and “Have you given up on this project?”
  4. Trigger “That’s right.” The moment you’ve convinced someone that you understand their dreams and feelings is the moment a negotiation breakthrough can happen. Trigger a “that’s right” response by summarizing and reaffirming how they feel and what they want.
  5. Resist compromise. Frame the conversation in such a way that your counterpart will unconsciously accept the limits you place on the discussion. Navigate deadlines to create a sense of urgency and anchor your counterpart’s emotions so that not accepting your offer feels like a loss.
  6. Create the illusion of control. Don’t try to force your opponent to admit that you are right. Ask questions that begin with “how” or “what,” so your opponent uses their mental energy to figure out the answer.
  7. Guarantee execution. Don’t let your work fall apart when you’re close to securing a deal. Identify the motivations of the players behind the table and spot liars by paying attention to body language. Test if your counterpart’s “yes” is real by getting them to reaffirm their agreement at least three times. Use your name and humor to break the tension and show your human side.
  8. Bargain hard. Identify your counterpart’s negotiating style, prepare, prepare, prepare, and steel yourself to take a figurative punch. These practices will give you the confidence you need for a tough conversation.
  9. Find Black Swans. Black swans are events that come as a surprise, have a significant effect, and are often inappropriately rationalized after the fact with the benefit of hindsight. To uncover these “unknown unknowns” work to understand the other side’s position and worldview. Find common ground with them, and get some face time. These tactics will help you dig deeper and uncover the hidden variables of the situation.

ACHIEVERS’ ARMORY: Equip yourself with proven tools & tactics

Taking Your Team To Infinity And Beyond!

Have you ever become frustrated because your team uses too many programs to stay organized? You have one for your calendar, another for projects, and a bunch more that are only around because you don’t have anything better to replace them with. It’s time you begin the process of consolidating all of your platforms into one.

Infinity is an online team organization platform designed to combine all of your important information into one place. This is ideal for any organization that has multiple teams working on the same project. The dashboard allows you to create various tabs such as tables, columns, lists, calendars, Gantt charts, and forms. It all depends on which way your team needs to view specific information.

To see this innovative tool in action, and learn about their lifetime membership options, click here.

STAND UP EIGHT: Triumph & persevere

10 Songs to Get You Through Your Rough Patch

  1. “Somewhere Over the Rainbow” by Israel Kamakawiwo’ole
  2. “It’s My Life” by Bon Jovi
  3. “We are the Champions” by Queen
  4. “Stronger” by Kanye West
  5. “Move Along” by All American Rejects
  6. “Go the Distance” by Michael Bolton
  7. “You Gotta Be” by Des’ree
  8. “Riser” by Dierks Bentley
  9. “Don’t You Worry ‘Bout A Thing” by Stevie Wonder
  10. “I’m Still Standing” by Elton John

Check out the full playlist here.

MINDSET: Train your brain to win

Engaged Feedback – Are You Ready For It?

Here’s how to know if you’re ready to give feedback (not criticism)

  1. You’re prepared to sit next to the person rather than across from them.
  2. You’re willing to put the problem in front of you rather than between you.
  3. You’re ready to listen, ask questions, and accept that you may not fully understand the issue.
  4. You want to acknowledge what they do well instead of picking apart their mistakes.
  5. You recognize their strengths and how they can use them to address their challenges.
  6. You can hold them accountable without shaming or blaming them.
  7. You’re willing to own your part in the problem or the solution.
  8. You can genuinely thank them for their efforts rather than criticize them for their failings.
  9. You can talk about how resolving these challenges will lead to their growth and opportunities.
  10. You can model vulnerability and openness that you expect to see from them.

Employ this in your professional and personal interactions and relationships.

From “Daring Greatly” by Brene Brown.

MONEY: Become wealthy

What is APR?

An annual percentage rate (APR) is the annual rate charged for borrowing or earned through an investment.

APR does not take into account compounding. You often see APR numbers when comparing credit cards or mortgage rates. The APR, by law, must be shown to customers by credit card companies and loan issuers to facilitate a clear understanding of the actual rates applicable to their agreements.

Credit card companies are allowed to advertise interest rates on a monthly basis, but they are also required to clearly state the APR to customers before any agreement is signed.


The creator of this computer command called it “a 5-minute job”; in 2013, Bill Gates called it “a mistake”. What’s the command? Answer below.

NEWS BREAK: Stay informed

1% BETTER: Improve each day

Reach out to someone you haven’t talked to in six months with a call. Keep the call under 5 minutes.

Trivia answer: Control + Alt + Delete